05-07-2007 04:11 AM - edited 03-14-2019 09:20 PM
I am trying to make a conference call with three users and I can't, phone screen shows: "Error completing conference".
Can anybody help me?. Thanks.
I use CCM 4.1
05-07-2007 05:01 AM
That error indicates that your out of conference resources.
05-07-2007 05:56 AM
This is not really.
I have some offices all of them connected to by gateways and only one call manager and I can do conferences in all office except one of them.
05-07-2007 06:41 AM
Sounds like a transcoding or Media Resource Group/List issue. Check your device pool and make sure that an appropriate MRGL is assigned and that you have conference and transcoding resources in that MRG.
05-07-2007 07:12 AM
This isn't the problem.
Media resource group/list are the same in all offices and how I said it is only in one where I have this problem.
I revised device pool of the problematic office and it is configured exactly equal than an office that conference works good.
05-15-2007 08:43 AM
I know what is the problem yet.
It is a codec problem.
All devices in all regions configured must to use the same codecs to do conferences.
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