Interesting Access Server issue

Unanswered Question
May 7th, 2007

Hi Friends .. Manoj here

I have an interesting issue with one of my access servers for which i need your help.

I am using cisco 2610 as my Access Server. I have about 8 devices connected to it which have TACACS authentication. After logging into the access server, i issue "Menu top" for the list of devices. After selecting a particular device, i am prompted for my TACACS login. But once i enter the user name and my token passcode, it just seems to hang and doesnt seem to be doing anything.

Username: *********

Enter PASSCODE:

But if I enter a wrong user name and password, then i get error

Username: *******

Enter PASSCODE:

% Authentication failed.

Looking forward for your expert advices on resolving the issue. Cheers !!!

- Manoj

I have this problem too.
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Paolo Bevilacqua Mon, 05/07/2007 - 09:21

Hello,

I think that unless you provide some more information, it's unlikely that you will get an useful reply. Like:

Was it working before?

Is the tacacs server running fine ?

IOS used?

Configuration?

Debugs?

dbellaze Mon, 05/07/2007 - 10:02

Debugs would be good to see from a management session.

debug aaa authen

debug aaa author

Daniel

Manoj Wadhwa Mon, 05/07/2007 - 10:38

Hello,

I've been informed that this really never worked since the access server was set up. There is no problem with the TACACS server. The IOS is C2600 Software (C2600-I-M), Version 12.1(27a). Below config might just help

menu top text 1 *****

menu top command 1 resume ***** /connect telnet *****

menu top text 2 *****

menu top command 2 resume *****/connect telnet *****

menu top text 3 *****

menu top command 3 resume *****/connect telnet *****

|

|

|

menu top text 99 Exit Menu to Console

menu top command 99 menu-exit

menu top clear-screen

menu top line-mode

line 33 48

session-timeout 30

no exec-banner

exec-timeout 10 10

password 7 ******888

no flush-at-activation

no exec

transport preferred none

transport input all

transport output none

sh line

Tty Typ Tx/Rx A Modem Roty AccO AccI Uses Noise Overruns Int

0 CTY - - - - - 0 0 0/0 -

33 TTY 9600/9600 - - - - - 2 0 0/0 -

34 TTY 9600/9600 - - - - - 6 0 0/0 -

35 TTY 9600/9600 - - - - - 1 0 0/0 -

36 TTY 9600/9600 - - - - - 1 0 0/0 -

37 TTY 9600/9600 - - - - - 0 0 0/0 -

38 TTY 9600/9600 - - - - - 3 286899 0/0 -

39 TTY 9600/9600 - - - - - 2 0 0/0 -

40 TTY 9600/9600 - - - - - 10 0 0/0 -

41 TTY 9600/9600 - - - - - 0 0 0/0 -

42 TTY 9600/9600 - - - - - 0 0 0/0 -

43 TTY 9600/9600 - - - - - 0 0 0/0 -

44 TTY 9600/9600 - - - - - 0 0 0/0 -

45 TTY 9600/9600 - - - - - 0 0 0/0 -

46 TTY 9600/9600 - - - - - 0 0 0/0 -

47 TTY 9600/9600 - - - - - 0 0 0/0 -

48 TTY 9600/9600 - - - - - 0 0 0/0 -

65 AUX 9600/9600 - - - - - 0 0 0/0 -

* 66 VTY - - - - 82 88 0 0/0 -

67 VTY - - - - 82 34 0 0/0 -

68 VTY - - - - 82 2 0 0/0 -

69 VTY - - - - 82 1 0 0/0 -

70 VTY - - - - 82 0 0 0/0 -

Line(s) not in async mode -or- with no hardware support:

1-32, 49-64

dbellaze Mon, 05/07/2007 - 13:01

Enable exec on the lines and see if that resolves this for you.

line 33 48

exec

Daniel

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