Monitor-Buttons with CCM 4.2

Unanswered Question
May 7th, 2007


on CCME, I can configure "Monitor"-Buttons, that means a speeddial-button that also gets lit when the line is in use.

Is it possible to achieve the same on a CCM 4.2 system?



I have this problem too.
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rob.huffman Mon, 05/07/2007 - 12:12

Hi Joerg,

The feature you need DSS/BLF is available in CCM 5.x (and later). Unfotunately, not in any earlier versions of CCM. So you have the either/or choice that you have seen. Either configure the Button as a Shared Line (to see the status) or as a Speeddial for quick Transfers :(

In CCM 5.x this is a traditional BLF (Busy Lamp Field) which is used to monitor On/Off Hook, Busy/Idle conditions on users phones, as well as having a Speeddial functionality for fast dialing and Transfers.These keys can't be used to answer actual calls.

Cisco Unified CallManager Speed Dial Presence

Cisco Unified CallManager supports the ability for a speed dial to have presence capabilities via a busy lamp field (BLF) speed dial. BLF speed dials work as both a speed dial and a presence indicator.Only the system administrator can configure a BLF speed dial; a system user is not allowed to configure a BLF speed dial.

States are:




This differs from the "Old" Shared line appearance setups in the CCM 3.X and 4.X trains.

Hope this helps!



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