Hi,

The greeting for the call handler is set from recording autio file. But after the file ends, unity plays the audio: after beep you can leave a message.

What is the after greeting action set for this Call handler ?? Sounds like it is configured to take a message after playing the Call Handler. Do you want to record a message after the CH is played or route calls based on User Input ?? Incase you dont want to have users leave a Message, the after message action should be configured accordingly

Hi, the greeting is a customer designed audio file. After greeting the caller should leave a message. But after the customer audio the unity plays a system audio. The problem is not the audio file after leaving a message.

If you want I can send you a picture.

thx

patrick

here som pictures as attachement....