I am at a Customer Site. the customer has a 3600 box facing the INternet running Code 12.2(16a). I have examined the configuration on this box, and I am confused by what I see.
There is an ACL applied to the Interface facing the internet. It specifically allows SSH connections to that interface. But when I try to connect, it is refused.
I looked at vty 0 4 to see if the statement "transport input ssh" was present, but it is not.
I also tried to generate crypto keys using the command "cry key generate rsa", but I got back "unrecognized command".
I am not sure how to proceed. I need to have SSH access to the box from the OUtside for Remote Support.