A problem with MWI Light that does not flash when message is waiting

Unanswered Question
May 8th, 2007
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Hello,


WMI, is not an easy thing to understand and to configure. I have just solved the problem for receiving messages, and now the WMI does lignt on when there is a message for a user. So it must be some glich, because I think that I put everything correctly for WMI.


I attach my config files so someone can help me find my problem.


Thank you.





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thisisshanky Tue, 05/08/2007 - 07:13
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Are the phones running SIP or skinny ?

If your extensions are 2 digits, your MWI on number should be 57.. and MWI off number should be 87..


HTH


Sankar


PS: please remember to rate posts!

g.lacoursiere Tue, 05/08/2007 - 14:59
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Hi, I am not completely certain that my phones uses SCCP. Thoug in all the config I have made, I work thinking that they where SCCP. How can I make shure ?


Also, I have tried what you said addng the following commands.

"no ephone-dn 19 dual-line

ephone-dn 19

no call-forward busy 99

no call-forward noan 99 timeout 18

number 57

mwi on

!

!

no ephone-dn 20 dual-line

ephone-dn 20

no call-forward busy 99

no call-forward noan 99 timeout 18

number 87

mwi off


But there is still no blinking red light on the phone that I leave a message on (ie 57).


So there is probably a miss configuration between sip and SCCP ? Or I dont' know what exacly.


Thank you for for your continuing help


g.lacoursiere Wed, 05/09/2007 - 12:04
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Thank you very much.


The lights are on,

but your not home,

your mind

is not your own.....


Oups, got a little excited....!!



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