Problem with LMS Software Management

Unanswered Question
May 9th, 2007

Hi everyone,..


I am using LMS 4.5 and RME 4.0.3


I am trying to add IOS image of my switches to my repositery.

I scheduale the job successfully but it then fails and gives this error report.

I can telnet no problem to the switch and made sure of the telnet/enable passwords.

However what exactly am i doing wrong?



Import Mode : Parallel

Protocol Order for Image Transfer : TFTP,SCP,HTTP,RCP


Total number of device(s) to be processed : 1




--------------------------------------------------------------------------------

Processing Device : 10.139.8.24

Start Time : Wed May 09 13:05:16 EEST 2007


Device is locked for exclusive access.


The supported protocols for image transfer are: TFTP,SCP,RCP



Connecting to the device using TELNET...

Couldn't connect to the device

Cause: SWIM5001: Cannot connect to the device 10.139.8.24 using TELNET.

Skipping the image import from this device.

Image Import Operation Failed


Device is unlocked.


Device Import Result : Failed

End Time:Wed May 09 13:05:49 EEST 2007

SWIM0036: Could not add this image to software repository.


--------------------------------------------------------------------------------

Import of /c2950-i6k2l2q4-mz.121-22.EA8a.bin from device failed

No action will be performed to add the image to the library.



Job Ended At : Wed May 09 13:07:26 EEST 2007


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Joe Clarke Wed, 05/09/2007 - 07:20

When you say, you can telnet, does this mean from the CiscoWorks server? A sniffer trace of the import operation and/or the SWIM job directory after enabling SoftwareManagement debugging under RME > Admin > System Preferences > Loglevel Settings would give more details as to why this is failing.

AhmedEl-Eraky Thu, 05/17/2007 - 00:00


The problem is solved.

I had a problem with the telnet connectivity between the LMS server and the switches.


The LMS is working perfectly now.

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