I have a customer running CCM Cluster at HO, with SRST Branch sites, during the SRST mode in Branch sites:
1. How to configure CCM so that users from the HO will still dial 4 digits to reach SRST (Branch) users through PSTN? I can work out using Translation rule for inter site 4 digit calls from SRST site (Branch) to HO via PSTN- but not sure how to setup from HO to SRST site.
2. During SRST mode if a user is logged in using EM, any way of logging them out and can another user log in using EM?
3. If the SRST user does not have DDI, then how can he route his VM calls to HO Unity server, as his phone will not show his Extension, rather will show the Switch Board number? Also even if the user has DDI, if RDNIS is not supported by the Telco, any work around for Unity to recognize the caller based on Alternate Extensions?
Will the MWI work if RDNIS works?
4. Apart from the above, any other limitations the remote SRST users will face during a SRST operations?
CAE TEchnology Srvices