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CUE, password & PIN for groupID

cjrchoi11
Level 1
Level 1

I configued B-ACD in CME and voicemail for the huntgroup in CUE with the huntgroup's pilot number but cannot find out to set the PIN for it.

How to set the PIN or another way to retrieve the voicem mail?

Thanks in advance,

1 Reply 1

Markus Schneider
Cisco Employee
Cisco Employee

Is this a General Delivery Mailbox (GDM) in CUE or a regular voicemail mailbox? For a GDM, you log in as a subscriber (each with their own mailbox pin) who is a member of the GDM group and they will have an option (9) to check the group's voicemail messages.

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