cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
348
Views
0
Helpful
2
Replies

IPCC Sample Prompts?

BrianChernish
Level 1
Level 1

After looking through the directories on my IPCC 4.5 server it looks like Cisco sends along "prompts for just about any occasion" except of course the one I am looking for.

Does anyone have or know where I could get my hands on a Prompt file that does the "This call may be monitored or recorded for customer service purposes"?

Obviously it would be really great if I could find it recorded by the same lady at Cisco with the wonderful telephone voice who records all of the rest of IPCC and Unity prompts.

Brian

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

You need to record custom prompt yourself. There are professional companies doing this.

Chris

Hi Chris,

I realize that I could record my own custom promt or as you suggest, hire a professional. I honestly believe that I have heard "The Cisco Lady" doing this prompt somewhere. I would realy like to maintain a uniform sound to any of the prompts our callers hear.

Brian