Ciscoworks RME inventory reporting - 2811 routers

Answered Question
May 9th, 2007
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Hi all,

I have a problem with RME's inventory reporting for our 2811's whereby RME reports the WIC and HWIC modules as all having the same serial number (4294967295 - which funnily enough is 2 power of 32 minus 1). This is across a large number of routers and IOS's.

Using LMS 2.6 / RME 4.0.5.


An example is attached of an RME custom report to show all modules and their s/n's.


thanks,

Marty.



Correct Answer by Joe Clarke about 9 years 11 months ago

RME is using a deprecated MIB for this platform probably because the platform does not fully implement the ENTITY-MIB yet. There has been a slow migration towards the ENTITY-MIB, so the 2800 will definitely be covered in an upcoming release, but doing so will require coordination between the CiscoWorks and device engineers.

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Joe Clarke Wed, 05/09/2007 - 17:47
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This may be a problem with the OLD-CISCO-CHASSIS-MIB implementation on this router. Choose one affected 2800, and get a walk of the cardTable from this router.

Joe Clarke Wed, 05/09/2007 - 20:10
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This is what I expected. The OLD-CISCO-CHASSIS-MIB does not have the instrumentation for card serial numbers for the 2800 platform. And currently, that's what RME requires to build the inventory data.

martyyates Wed, 05/09/2007 - 20:17
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thanks again Joe. So RME is using an outdated MIB to gather card info and for the 2800's we are well out of luck?


regards,

Marty.

Correct Answer
Joe Clarke Wed, 05/09/2007 - 20:20
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RME is using a deprecated MIB for this platform probably because the platform does not fully implement the ENTITY-MIB yet. There has been a slow migration towards the ENTITY-MIB, so the 2800 will definitely be covered in an upcoming release, but doing so will require coordination between the CiscoWorks and device engineers.

Joe Clarke Wed, 05/09/2007 - 20:26
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Just out of curiosity, and since I don't have a 2800 router handy, what does a walk of entPhysicalSerialNum return?

Joe Clarke Thu, 05/10/2007 - 07:38
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CSCsi83971 has been filed to accelerate the conversion to the ENTITY-MIB for the 2800 and 3800 series router platforms.

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