Forward Incoming Calls to several Phones

luisfe70 · ‎05-10-2007

Hi, i have a remote office where there are 30 Phones in the Lan, also the wan router has a VIC-2FXO with two lines connected to the PSTN. When there is an incoming call by any of the two lines, this is forwarded to an Extension (connection plar XXXX). I would want to know if there is a way to make that this call could be forwarded to more than one extension simultaniusly. I have a 3.3(5) Callmanager Cluster.

Thanks a lot for your help.

Luis Felipe

e.huntley · ‎05-10-2007

You can setup a broadcast hunt group. Should be able to find it in the admin guide. Basically when you do your line group, set it to type broadcast and it will ring all the phones in the line group.

Rob Huffman · ‎05-10-2007

Hi Luis Felipe,

A nice simple way with CCM 3.3.5 would be to add this required extension on Multiple Phones as "Shared Lines". I am pretty sure that the ability to use the Broadcast Hunt Method was not added until CCM 4.0 :(

If the connection plar XXXX is where XXXX=4444 just add an apprearance of 4444 on the necessary phones and you are good to go!

Hope this helps!

Rob