IPCC Express Call Records

Unanswered Question
May 10th, 2007
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How can records show up in AgentConnectionDetail, ContactRoutingDetail, and ContactQueueDetail but not in ContactCallDetail? The sessionID is the same throughout the three tables.

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smahbub Wed, 05/16/2007 - 11:21
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SessionID will not change through the call. It will be same throughout the tables.

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