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CUE PROMPTS

ali.rizvi
Level 1
Level 1

When a user accesses Unity Express via call-in, are the prompts hard coded or can they be customized?

i.e. press 1 to play new messages, press 2 to play saved messages.

Can that be changed to:

press 1 to play saved messages, press 2 to play new messages, etc.?

2 Replies 2

gogasca
Level 10
Level 10

Afaik Not now.

System prompts are not customizable. User prompts can be. I think there was a feature request to do this. Not sure when this is coming though.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus