I think, there is a bug in BAT. I tried to create a phone template for a 7971 phone. I have filled all required fields, but after pressing the "Insert" button I received "Error No." message.
After quick investigatement I have found, that the problem is in the file called UserPhoneConfig.asp. The problematic function is updateDevice. There is an external function call:
rsInsertFromFile.phoneTemplate(strOldFileName, strFileName, strData, 2, strTempPath,"copy")
When the length of strData is more then 1326 symbols, this call does not work. Has anybody fixed this alredy?