Rob Huffman Fri, 05/11/2007 - 06:20

Hi Matthew,

Unfortunately support for Abbreviated Dial was not added until CCM RELEASE 4.0. Have a look at the following;

Q. What new capabilities does Cisco CallManager 4.0 provide?

A. New features are summarized below:

User Enhancements

Abbreviated Dial (quick three-button speed dials)

From this doc;

Hope this helps!



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