Rob Huffman Fri, 05/11/2007 - 06:20
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Hi Matthew,


Unfortunately support for Abbreviated Dial was not added until CCM RELEASE 4.0. Have a look at the following;


Q. What new capabilities does Cisco CallManager 4.0 provide?


A. New features are summarized below:


User Enhancements


Abbreviated Dial (quick three-button speed dials)


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a00801f8e18.shtml



Hope this helps!

Rob

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