Is there any way to check if the Cisco IP Phone 7970 is idle?

cook.bull · ‎05-10-2007

In my application I need to check if a phone is idle. If it is idle I'll send it a message, if it is not, I'll send a different message.

Is there any way to do that?

Thanks for help.

stephan.steiner · ‎05-10-2007

CTI comes to mind first.

Then there's the modeinfo url that allows you to get an xml representation from what's on the screen.. that normally should do the trick as well (http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=IP%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20Developers&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1ddb6101)

If you only need to send something in case the phone is idle, there's a simple trick: send an ExecuteItem with prio 2.. it'll only be shown if the phone is idle.

cook.bull · ‎05-22-2007

Thank you for your help. That works!