VPN client fixed internet access?

marinabaker · ‎05-10-2007

Hi, I have a whole site that can't access many secure sites https. There is nothing that we can see setup to block port 443. The only way around it that I have found is that if the cisco VPN client is installed onto the computer and then uninstalled it seems to fix it. Does anyone know how the installation of the VPN client works that may change the way the PC gets to certain areas. I really want to know why this seems to fix the problem

m.sir · ‎05-10-2007

VPN client do only one thing in this case - it lowers MTU settings of the PC from default 1500 to 1300 value...So it reason why PCs with VPN client can access Internet ...

Some details about MTU

http://help.expedient.net/broadband/mtu.shtml

what connection do you use??? Some ADSL lines require MTU between 1430 -1452 I suggest lower MTU for your PCs to 1430...

Here is guide how lower MTU without VPN client installing

http://help.expedient.net/broadband/mtu.shtml

M.

Hope that helps rate if it does

marinabaker · ‎05-14-2007

Hi

It turned out to be an issue on a router down the line at another site. The MTU was set wrong and your post led me in the right direction thanks for your help.