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procedure on how to modify the IVR scripts.

lesterccna
Level 1
Level 1

Good Day All,

Anybody here can give me procedure on how to modify IVR scripts workflow?

Hoping for your future response.

Best Regards,

Lester

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

These should help you:

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/index.htm

First you will need to install the CRS Script Editor from appadmin --> Tools, then follow the scripting guides to edit it, and save to repository.

Chris

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