Linksys router with IP communicator problem

Unanswered Question

I am having a problem with on of my IP communicator users. She has cable internet and a Linksys WRT54G router. She can make a VPN connection and ping the CCM. The IP communicator, however, just sits on registering and never establishes a connection. If she bypasses the Linksys and connects her computer directly to the cable modem the IP Communicator works fine. What do I need to change on the Linksys to make it work? Any help will be greatly appreciated.


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Brian Carscadden Fri, 05/11/2007 - 12:50
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I suggest turning off any security or port forwarding that may be configured on the Linksys. Try resetting the Linksys to factory default as well ... just make a backup so you can restore afterward.

Brian Carscadden Mon, 05/14/2007 - 03:39
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Not likely, but I would still suggest resetting the Linksys to factory default, and update the image to the latest. I have a WRV54G and had odd behavior (though related to a point-to-point VPN connection that kept dropping) - their support suggested the same approach to remove all variables.


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