05-11-2007 11:51 AM - edited 07-03-2021 02:03 PM
I am trying to do an upgrade from 4.0.81.0 to 4.1.83.0 but release notes say to upgrade to 4.0.87.0 first, since users, etc. wont migrate. My question is: when I go through the install, it tells me I have WCS already installed. I say of and continue, it then says it's using port 80 and I should change this to go forward. Well, I am just trying to upgrade and not install another WCS on the server. Is there a process I am missing?
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05-16-2007 07:34 AM
Cool. Glad to be of help
05-16-2007 05:29 AM
Stop the WCS service before you upgrade.
Are you doing on windows or Linux?
05-16-2007 06:28 AM
I am upgrading a Windows 2003 Server.
05-16-2007 06:48 AM
Ok, I stopped the WCS Service, which also stopped Apache and the DB. Did the upgrade, now the WCS will not start. DB and Apache is running. I get "the NMS_Server service could not be started. A system error has occured. system error 1067 has occurred.
Any ideas what to do next?
05-16-2007 06:54 AM
Have you rebooted the server?
05-16-2007 06:55 AM
Yup, rebooted twice. Stopped and tried to restart the WCS. Same error.
05-16-2007 07:07 AM
05-16-2007 07:28 AM
Ok, I have figured a good upgrade process that everyone can use.
Stop WCS Service via Programs
Backup your WCS4.0 folder.
Backup DB via Programs
Run upgrade - Don't worry about the message that you have another WCS on the same server
Reboot
Run restore and point to where you backed up the DB.
Restart WCS
05-16-2007 07:29 AM
Thanks Eric for your suggestions.
05-16-2007 07:34 AM
Cool. Glad to be of help
05-16-2007 08:04 AM
Huge success! I got brave and went another version upgrade. I am now on the latest 4.1.83.0 and its working like a charm. Thanks again! Oh, I did have a conflict with the 4.0 version still running. How do I uninstall just the 4.0 version or change the service to not autostart at bootup?
05-16-2007 08:52 AM
I believe under control panel| administrative tools | services, set it to disable.
I would leave it for now, there may be some shared dlls, etc..
I run WCS on linux and it is all contained under /opt/WCS4.xxxx
Plus the upgrade on linux is as follows:
backup, remove , install , restore. So, in essence, it is not really an upgrade, but installing a newer version and then importing the data
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