NM-CUE have to be on same router as CME?

Answered Question
May 12th, 2007

Hi everyone. Does the NM-CUE need to be physically installed on the same router running CME 4? Or can these tasks be split among two different routers where one is running NM-CUE/Unity Express and another router running CME?

I have an existing 3640 router I could leave on the LAN. As far as I know this can handle the NM-CUE module. CME 4 won't run on the 3640 of course, but I would just use a 1760. If this isn't an option then I'm looking at a 2811 to run CME and CUE on the same box. This is for a fairly small job. I appreciate any further input.

Thanks!

Mark

I have this problem too.
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Correct Answer by rob.huffman about 9 years 8 months ago

Hi Mark,

The good news is these can by installed on two separate chassis. The bad news is (as far as I can tell) the NM-CUE is not supported on the 3640. Have a look;

For implementations prior to Cisco CME 3.2 and Cisco Unity Express 2.0, these two components must be collocated in the same router chassis. As of Cisco CME 3.2 and Cisco Unity Express 2.0, this is no longer a requirement. While you should have LAN connectivity between Cisco CME and Cisco Unity Express (and not low-speed WAN links), these two components may now reside in physically different routers.

From this design doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_implementation_design_guide_chapter09186a00804993bd.html

Cisco Unity Express voice-mail network module

NM-CUE

Supported on Cisco Routers

Cisco 2600XM series

Cisco 2691

Cisco 2811

Cisco 2821

Cisco 2851

Cisco 3700 series

From this doc;

http://www.cisco.com/en/US/products/hw/modules/ps2797/products_installation_guide_chapter09186a008007c8c4.html

Cisco 3800 series

Hope this helps! The ISR might be a good fit.

Rob

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Correct Answer
rob.huffman Sun, 05/13/2007 - 05:37

Hi Mark,

The good news is these can by installed on two separate chassis. The bad news is (as far as I can tell) the NM-CUE is not supported on the 3640. Have a look;

For implementations prior to Cisco CME 3.2 and Cisco Unity Express 2.0, these two components must be collocated in the same router chassis. As of Cisco CME 3.2 and Cisco Unity Express 2.0, this is no longer a requirement. While you should have LAN connectivity between Cisco CME and Cisco Unity Express (and not low-speed WAN links), these two components may now reside in physically different routers.

From this design doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_implementation_design_guide_chapter09186a00804993bd.html

Cisco Unity Express voice-mail network module

NM-CUE

Supported on Cisco Routers

Cisco 2600XM series

Cisco 2691

Cisco 2811

Cisco 2821

Cisco 2851

Cisco 3700 series

From this doc;

http://www.cisco.com/en/US/products/hw/modules/ps2797/products_installation_guide_chapter09186a008007c8c4.html

Cisco 3800 series

Hope this helps! The ISR might be a good fit.

Rob

MARK HOLLOWAY Sun, 05/13/2007 - 07:51

Rob,

Thank you for the information! I'm now thinking the 2811 is the best fit.

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