I need a help while configuring the Dir Trfr (Direct Transfer). When the caller called the number and it start ringing, at this stage i need to transfer the call to the other party. I tried to configure with Softkey template. It showing the option but unabe to transfer.
Any Service parameter needs to be turned on ?
Normally when the called party attend the call then only the options like transfer, conference got enabled.
But I need this feature while ring-out.
(CCM with 4.1.3 and C7941G-GE IP Phones.)