report on line usage

redrobish · ‎05-14-2007

Hi,

Im new to CDR reporting. I need to run a report on line usage. The telco want to reduce our number of ISDN lines in to Site A. and we are trying to work out how many consecutive calls we peak at

the report needs to show what is the max number of calls consecutive calls incoming and outgoing combined at one time.

can anyone help?

thanks,

Robert

Zin.Karzazi · ‎05-15-2007

Use RTMT for that. Open RTMT->Performance->YOur CCM-> Cisco H323 (or MGCP, depends on what you are using)-> Double Click Call Active-> select Gateways you have-> you will now have a graph showing the number of all B Channels used, right click on it select-> Alert / Treshold-> Enable Alert (Severity: Warning-> Click Next: on "trigger alert when the following condition meet" select a Value ie Over 25 (which means when 25 B channels=Calls are simultanueously used you will get an email alert of it). Do this for all Gateways and all Callmanager processing Calls.

redrobish · ‎05-15-2007

Thanks Zin,

How can I get the report for the past days?

thanks again,

Robert

redrobish · ‎05-17-2007

Anyone?

redrobish · ‎06-05-2007

Hi Zin,

Any method how can I get a report on graph or text? I want to know the exact max calls we are using...

the alert on RTMT is just an alert, I need a report...

thanks