cisco works e mail notification of events

prasad.patkar · ‎05-14-2007

We are using ciscoworks for network management,

we have configured E-mail notification for event set of "OPERATIONALLY DOWN" only, but still we receive alert mail for other unwanted events.

Please help us in finding solutions on this.

Joe Clarke · ‎05-14-2007

See this thread:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Network%20Infrastructure&topic=Network%20Management&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dde6902/0#selected_message

I'll bet you are also sending notifications on alerts in addition to events.

prasad.patkar · ‎05-15-2007

Hi,

I have only "operationally down' and "unresponsive" selected still i am getting below..

ALERT ID = 00000SF

TIME = Tue 15-May-2007 06:21:37 IST

STATUS = Active

SEVERITY = Critical

MANAGED OBJECT = 161.144.130.1

MANAGED OBJECT TYPE = Routers

EVENT DESCRIPTION = IF-161.144.130.1/13 [Tu10] [** Tunnel with SIFY **]:HighUtilization; 161.144.130.1:Unresponsive; 161.144.130.1:Unresponsive; IF-161.144.130.1/5 [BR0/0:2]:ExceededMaximumUptime; IF-161.144.130.1/4 [BR0/0:1]:ExceededMaximumUptime;

CUSTOMER IDENTIFICATION = JMMS

I WANT TO GET ONLY "OPERATIONALLY DOWN" AND "UNRESPONSIVELY"

PLEASE HELP ME ..

Joe Clarke · ‎05-15-2007

Again, look at that thread to which I pointed you. You have the Alert boxes checked in addition to the Event boxes. If you uncheck the Alert boxes, these notifications will stop.