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Corporate Directory loads slow on 7940/60 phones

Chuck Reid
Level 1
Level 1

When you press the directories button, it takes a good 10 seconds for the corporate directory to be listed in the menu. It used to appear in about 1 sec, but that was before the DST patches were installed according to the client. This only affects their 7940/60 phones. Their 7941/61 phones display the corporate directory in about 1-2 seconds. Any thoughts??

Thanks,

Chuck

3 Replies 3

erik.briggs
Level 1
Level 1

Hmm, I am experiencing the exact same thing. ALL our phones load it slowly now, across all sites. It did seem to occur recently, but I cannot verify it was when the DST fix was applied. It certainly could be at that time, but it also might just be a coincidence.

I also have a department that is loading fast dials slowly now, although it loads just fine for me, so that could just be a congestion thing.

Chuck Reid
Level 1
Level 1

Anyone have any thoughts on this issue?

The new SR5a release fixed it for us last night. Hope that helps. (We are using CM 4.2)