thisisshanky Wed, 05/16/2007 - 11:57
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RTMT is a great way to do this. Or if using windows based callmanager, you can run the Performance monitor tool and choose the right counters.

mikepinto Wed, 05/16/2007 - 12:07
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Where in RTMT can I differentiate from inbound and outbound calls? Thanks.

redrobish Wed, 05/16/2007 - 17:31
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Same with mikepinto,

how & where can I get the report? I need to email it to my boss...



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