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CME 4.02 on 2851 won't let users dialout using the directory

Unanswered Question
May 16th, 2007
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When users miss a call on their ephone they click on the directory button to see missed calls and then click on the call that they missed. But when they click on the missed call and hit dial the ephone does not know to add a "9" to dialout so the users get a fast busy. How can I fix this?

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thisisshanky Wed, 05/16/2007 - 21:14
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You will need to prefix a 9 or a 91 in front of these numbers when calls come in. Lets assume 214, 469, 972 are local area codes, every thing else is toll call.

create a translation rule,

voice translation-rule 1

rule 1 /^\(214*\)/ /9\1/

rule 2 /^\(972*\)/ /9\1/

rule 3 /^\(469*\)/ /9\1/

rule 4 /^\(.*\)/ /91\1/

voice translation-profile 1

translate calling 1

dial-peer voice 1 pots

incoming called-number .

port 0/0/0:23

transltion-profile incoming 1

This will translate and prefix calls from three local area codes 214,469,972 with a 9, while all other calls with a 91.

Ofcourse this has the side effect of the display on the phone, during the alerting stage, the user will see the calling number with a 9 or 91 prefixed.



PS: please remember to rate posts!

ccolom Wed, 05/16/2007 - 21:28
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Is there a way to just translate outbound calls but not in-bound?




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