cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
266
Views
0
Helpful
2
Replies

CME 4.02 on 2851 won't let users dialout using the directory

ccolom
Level 1
Level 1

When users miss a call on their ephone they click on the directory button to see missed calls and then click on the call that they missed. But when they click on the missed call and hit dial the ephone does not know to add a "9" to dialout so the users get a fast busy. How can I fix this?

2 Replies 2

thisisshanky
Level 11
Level 11

You will need to prefix a 9 or a 91 in front of these numbers when calls come in. Lets assume 214, 469, 972 are local area codes, every thing else is toll call.

create a translation rule,

voice translation-rule 1

rule 1 /^\(214*\)/ /9\1/

rule 2 /^\(972*\)/ /9\1/

rule 3 /^\(469*\)/ /9\1/

rule 4 /^\(.*\)/ /91\1/

voice translation-profile 1

translate calling 1

dial-peer voice 1 pots

incoming called-number .

port 0/0/0:23

transltion-profile incoming 1

This will translate and prefix calls from three local area codes 214,469,972 with a 9, while all other calls with a 91.

Ofcourse this has the side effect of the display on the phone, during the alerting stage, the user will see the calling number with a 9 or 91 prefixed.

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Is there a way to just translate outbound calls but not in-bound?

Thanks,

:-)>