Cisco TSP and Outlook

Answered Question

Recently replaced a users PC, which had TSP installed and working. The new PC I am unable to get it to work. I have configured the line and can see it in Dialing Options, but when I press Start Call I receive an error. The error is: The specified phone number either contains characters that are not valide or is not formatted correctly.


The number I am trying to dial is a internal 4 digit extension. I have gone through the configuration documents from Cisco and I believe everything is configured correctly.


Correct Answer by jalston45 about 10 years 1 week ago

Hi maybe its something simple, try going back into dialing properties, and making sure that you have Dial Using: Radio Button as TONE checked. That's just one place that I remember off the top of my head that had me going for a sec.. But think simple.

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Correct Answer
jalston45 Thu, 05/17/2007 - 09:25
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Hi maybe its something simple, try going back into dialing properties, and making sure that you have Dial Using: Radio Button as TONE checked. That's just one place that I remember off the top of my head that had me going for a sec.. But think simple.

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