Cisco 7911 G cannot connect to ccm 4.1.3

Unanswered Question
May 18th, 2007

i am trying to connect the new cisco 7911 G phone to CCM 4.1.3 and its giving registration errror what could be the cause .how i can solve this issue i am waiting for your valuable reply

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Overall Rating: 3 (1 ratings)
veselin Fri, 05/18/2007 - 02:05

is it registration error or "Registration Rejected". if it's the latter - possibly you haven't enabled the auto-registration feature on the CM

sunnyverghese Sat, 05/19/2007 - 01:04

i enabled the auto registration the problem with the device pack thanks for your reply

Rob Huffman Fri, 05/18/2007 - 05:18

Hi Sunny,

You need at least SR1 on CCM 4.1.3 to support the 7911G;

7911G IP Phone - Supported CallManager Versions

Cisco CallManager version 4.1(3) SR1 or later

ciscocm.4-1-DevPack-25.3.exe, or later

Hope this helps!


sunnyverghese Sat, 05/19/2007 - 01:07

Hi rob

thanks for your help i will install the dev pack and update the status.


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