Rob Huffman Fri, 05/18/2007 - 07:48
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Hi Anil,


It does show in the docs that IPC supports Auto Answer.Have a look;


Auto answer


Causes the audio device that is associated with speakerphone mode or headset mode to go off-hook automatically when an incoming call is received


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps5475/products_administration_guide_chapter09186a008020ad8d.html#wp1099493


Try;


Device>Phone>Directory Number Settings>Auto Answer

Hope this helps!

Rob

Brandon Buffin Fri, 05/18/2007 - 07:48
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Yes, in DN configuration in CCM admin you can set Auto Answer to Auto Answer with Headset or or Auto Answer with Speakerphone. To control the time the phone waits to auto answer the call, set the following service parameter to the desired number of seconds.


Service -> Service Parameters -> Cisco Callmanager Service -> Auto Answer Timer


Hope this helps. If so, please rate the post.


Brandon

sequan_01 Fri, 05/18/2007 - 08:16
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this would be a cluster wide parameter. Is it possible for a group of users? Thanks

Rob Huffman Fri, 05/18/2007 - 08:34
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Hi Anil,


This is only setable (is that a word?) on a DN by DN basis. Sorry :(


Hope this helps!

Rob

trevis.brian Sat, 05/19/2007 - 09:48
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There is a workaround that you might want to try........


This assumes that you are using a version of CCM that is not too old.


Set a phone up with 2 lines the first line is the number that people would call and it would NOT have auto answer on it. Have it forward to the second line on this phone (you can use the same number if you put it in a different partition). Put auto answer on the second line. If your CCM version is 4 or 5, you can set the No Answer Ring Duration on the line.

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