CUE Transfer to any extension help

Unanswered Question
May 19th, 2007

I need to set up a CUE script in where the caller can dial by extension at any time during the opening greeting. I've tried to configured but it drops the call as soon as I dial the first digit of the extension i want to reach. Can some shed some light. I've been using the Cisco scripts as a guide.

I have included the script.

CUE ver 2.3.4

Thanks

Armando

I have this problem too.
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gogasca Sat, 05/19/2007 - 22:41

You will need to input the digits one by one and make the decision.

Play the Menu prompt.

then call Get Digit String

After that compare String with Menu Definitions:

Option1="1"

Option2="2"

Option3="3"

for example:

Multiple IFs

If (String == Option1) go to OPT1

If (String == Option2) go to OPT2

If (String == Option3) go to OPT3

Else

Use call redirect step and transfer the call to the selected extension.

Or Use Switch Function to avoid multiple IFs

HTH

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