CUE Transfer to any extension help

aramos17428 · ‎05-19-2007

I need to set up a CUE script in where the caller can dial by extension at any time during the opening greeting. I've tried to configured but it drops the call as soon as I dial the first digit of the extension i want to reach. Can some shed some light. I've been using the Cisco scripts as a guide.

I have included the script.

CUE ver 2.3.4

Thanks

Armando

gogasca · ‎05-19-2007

You will need to input the digits one by one and make the decision.

Play the Menu prompt.

then call Get Digit String

After that compare String with Menu Definitions:

Option1="1"

Option2="2"

Option3="3"

for example:

Multiple IFs

If (String == Option1) go to OPT1

If (String == Option2) go to OPT2

If (String == Option3) go to OPT3

Else

Use call redirect step and transfer the call to the selected extension.

Or Use Switch Function to avoid multiple IFs

HTH

gogasca · ‎05-20-2007

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dde8491/4#selected_message

aramos17428 · ‎06-05-2007

Thanks,

Armando