Hi RV,
Here is some related info;
Recording Spoken Names for Remote Locations and Users
Users with administrator privileges can record spoken names for remote locations and users. These recordings are played during the addressing or playback of voice-mail messages.
Accessing the Spoken Name Administration Menu
To access the Spoken Name Administration Menu:
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Step 1 Dial the phone number to call the Cisco Unity Express AvT system.
Step 2 Enter your extension and PIN.
Step 3 Press 3 to access the Voice-mail Administration Menu.
Step 4 Press 2 to access the Spoken Name Administration Menu.
Step 5 Choose one of the following:
Press 1 to record a spoken name for a remote location.
Press 2 to record a spoken name for a remote user.
Step 5a Enter the location ID and extension of the remote user, followed by #.
Step 5b If a recorded name exists, the system plays the current recorded name. To keep the current recorded username, press *. To record a new name, at the tone, speak the name. When finished, press #.
Step 4 Press # to return to the Spoken Name Administration Menu.
Press * to exit.
Press 0 for help.
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From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide09186a00806051e5.html#wp1050383
Hope this helps!
Rob
