I have succesfully integrated Unity Express 2.3 with a CM 4.1(3) which originally has its own Unity Server 4.0(5). Problem is when a user presses the Mail (envelope) button, CUE asks for a password but no matter how we enter the correct password, CUE always says "Invalid Entry, please enter your password...". Could it be that CUE is not accepting the digits? But CUE always recognizes the # (pound) sign to signify that the user has finished entering the password but always seem to either not recognize the password (which should be correct) or totally rejecting the password. Is there a way I can trace or debug the digits being pressed by the user as it enters the router hosting CUE? Please advise.