05-21-2007 04:37 AM - edited 03-10-2019 03:37 AM
Recently I installed the CSM 3.1 suite, which comes with IPS Event Viewer version 5.2(1.4).
I have set up the automatic archive feature to archive the IEV database daily at 23:45, but this doesn't work. I do get daily archive files with a size of 0 bytes. The realtime table isn't reset and contains all events collected by IEV so far.
I have looked into this problem a bit and the only indication that something is going wrong I found in the file C:\Program Files\CSCOpx\IPSEventViewer\IEV\log\system.log.
The message:
"Cannot execute MySQL query: insert into archive_table_20070521105454 select * from event_realtime_table where alarm_status='New' or alarm_status='Acknowledged' or alarm_status='Assigned' or alarm_status='Closed' because of error: Column count doesn't match value count at row 1" is logged.
Does anyone have any clues?
05-22-2007 01:45 PM
Please contact TAC for the appropriate patch. Regards.
05-23-2007 09:01 AM
I have an open TAC case on this EXACT issue. Developers are still working on the patch. Also, check out this Field Notice:
FN - 62822 - Cisco Security Manager 3.1 - Software Removed
http://www.cisco.com/en/US/customer/products/ps6498/products_field_notice09186a00808434e7.shtml
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