how to change the outgoing call to look like main number

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May 21st, 2007
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Hi all. Im in need to changing a few numbers internally, so that when they dial to an outside number, it looks like it comes from the company main number. Im not sure how to go about doing that. Can someone show me the way on this? Thanks in advance.

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Overall Rating: 4 (2 ratings)
Rajesh Revuru Mon, 05/21/2007 - 05:28
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Hey you can do it multiple ways.

If it is one or two users, i would definitely do it on the Route Pattern and set the following field entry

"Calling Party Transform Mask"

MikeTomasko Mon, 05/21/2007 - 05:38
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You just need to change the External Phone Number Mask on the DN for the phones.

jjoseph01 Mon, 05/21/2007 - 06:20
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Thanks for the replies guys. Would I put the whole main number in a certain blank? Sorry, I dont know alot about this, trying to learn.

MikeTomasko Mon, 05/21/2007 - 06:22
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Put all 10 digits in. Depending on your location, local laws...etc you can sometimes put in a 1-800 number if that's what you're trying to do, but that doesn't work in all areas.

jjoseph01 Mon, 05/21/2007 - 07:32
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Thanks guys, will try this. I appreciate the help.


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