05-21-2007 04:44 AM - edited 03-14-2019 09:36 PM
Hi all. Im in need to changing a few numbers internally, so that when they dial to an outside number, it looks like it comes from the company main number. Im not sure how to go about doing that. Can someone show me the way on this? Thanks in advance.
05-21-2007 05:28 AM
Hey you can do it multiple ways.
If it is one or two users, i would definitely do it on the Route Pattern and set the following field entry
"Calling Party Transform Mask"
05-21-2007 05:38 AM
You just need to change the External Phone Number Mask on the DN for the phones.
05-21-2007 06:20 AM
Thanks for the replies guys. Would I put the whole main number in a certain blank? Sorry, I dont know alot about this, trying to learn.
05-21-2007 06:22 AM
Put all 10 digits in. Depending on your location, local laws...etc you can sometimes put in a 1-800 number if that's what you're trying to do, but that doesn't work in all areas.
05-21-2007 07:32 AM
Thanks guys, will try this. I appreciate the help.
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