05-21-2007 12:02 PM
RME 4.0.5 support device table says that WS-CBS3020-HPQ is supported with min software 12.2(25) SEF1. And I'm runing the min software but none of 50 plus are able to archive config and when I check the device attribute I get the error for every attribute that "Device is not supported" Is it a know bug? any remedy to it?
Thanks.
05-21-2007 12:42 PM
Support was added after 4.0.5 was released, and so you need to get the device package from Cisco.com. To do this, go to Common Services > Software Center > Device Update and select RME. Then click the Select Updates button, enter your Cisco.com credentials, and install all the updates that are found.
05-22-2007 07:35 AM
Can you please tell me the URL and patch name to download. We dont' allow CiscoWorks Serber on the Internet.
Thanks.
05-22-2007 08:06 AM
Get all of the device packages from http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-rme (that as, all of those marked for RME 4.0.5 that start with a capital letter).
Then, place them all in a directory on your file system, and use the same Software Center location I mentioned previously to install them.
05-22-2007 08:08 AM
Hmmm, it just occurred to me, that this particular device may have been added to 4.0.5 out-of-the-box. What version of the CBS3000 package do you currently have installed in RME, and what is the sysObjectID from this device?
05-22-2007 08:14 AM
Sysobject ID is
1.3.6.1.4.1.9.1.748
RFC1213-MIB::sysObjectID.0 = OID: CISCO-SMI::ciscoProducts.748
05-22-2007 08:16 AM
And what version of the CBS3000 package do you have installed?
05-22-2007 10:11 AM
I don't think I have any update since after the RME 4.0.5. I have allow CiscoWorks Internet access and followed the instruction you provided earlier and I got the following error:
Number of Packages Selected for Install : 1
For Product(s) : Resource Manager Essentials
Install Invoked by user : admin
The Package(s) Selected for Install :
CBS3000
ERROR: Error while installing (LibInventory): /opt/CSCOpx/temp/psuinstall/rme/LibInventory.zip cannot be installed because, the current mdf version:1.12 is LESS THAN the minimum required mdf version:1.16
ERROR: Error while installing (SharedSwimIOS): /opt/CSCOpx/temp/psuinstall/rme/SharedSwimIOS.zip cannot be installed because, the current mdf version:1.12 is LESS THAN the minimum required mdf version:1.16
ERROR: Error while installing (CBS3000): /opt/CSCOpx/temp/psuinstall/rme/CBS3000.zip cannot be installed because, the current mdf version:1.12 is LESS THAN the minimum required mdf version:1.16
ERROR: Error while installing (SharedInventoryCatIOS): /opt/CSCOpx/temp/psuinstall/rme/SharedInventoryCatIOS.zip cannot be installed because, the current mdf version:1.12 is LESS THAN the minimum required mdf version:1.16
ERROR: Error while installing (SharedSwim2900XL): /opt/CSCOpx/temp/psuinstall/rme/SharedSwim2900XL.zip cannot be installed because, the current mdf version:1.12 is LESS THAN the minimum required mdf version:1.16
ERROR: Error while installing (LibSwim): /opt/CSCOpx/temp/psuinstall/rme/LibSwim.zip cannot be installed because, the current mdf version:1.12 is LESS THAN the minimum required mdf version:1.16
No package(s) to install for : Resource Manager Essentials
05-22-2007 11:05 AM
Please disregard my previous message, I was able to find the mdf1.18 and now proceeding to install CBS3000 device package.
Thanks
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