Hi,

"card type", "controller" command is not working in config mode.

Hi

Can you post the output show version here ?

Also you yourself can check out whether the ios has detected the card successfully by verifying the show version output...

regds

show version command doesn't show the seriel interfaces. here is the output of show version.

Cisco Internetwork Operating System Software

IOS (tm) 3600 Software (C3620-IK9O3S6-M), Version 12.3(17a), RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2005 by cisco Systems, Inc.

Compiled Mon 12-Dec-05 21:59 by evmiller

Image text-base: 0x60008B00, data-base: 0x61A18000

ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

ROM: 3600 Software (C3620-IK9O3S6-M), Version 12.3(17a), RELEASE SOFTWARE (fc2)

Router uptime is 2 hours, 51 minutes

System returned to ROM by power-on

System image file is "flash:3620-ik9o3s6-mz.123-17a"

cisco 3620 (R4700) processor (revision 0x81) with 61440K/4096K bytes of memory.

Processor board ID 11876707

R4700 CPU at 80MHz, Implementation 33, Rev 1.0

Bridging software.

X.25 software, Version 3.0.0.

1 Ethernet/IEEE 802.3 interface(s)

DRAM configuration is 32 bits wide with parity disabled.

29K bytes of non-volatile configuration memory.

16384K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

Hi

Did u try reseating the card onto different slot ?

Also can you post the output of show diag here ?

regds

I have inserted this card in both slots. and tried in another 3620 also. but same thing happenes. here is the output of show diag.

Router#show diag

Slot 0:

Combo 1E, 2W Port adapter, 3 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.2 Board revision F0

Serial number 27296772 Part number 800-01789-05

FRU Part Number: NM-1E2W=

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x00: 01 37 01 02 01 A0 84 04 50 06 FD 05 00 00 00 00

0x10: 78 00 00 00 02 03 06 17 FF FF FF FF FF FF FF FF

WIC Slot 1:

Serial 2T (12in1)

Hardware revision 1.0 Board revision D0

Serial number 25312114 Part number 800-03181-01

FRU Part Number WIC-2T=

Test history 0x0 RMA number 00-00-00

Connector type PCI

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 12 01 00 01 82 3B 72 50 0C 6D 01 00 00 00 00

0x30: 68 00 00 00 00 09 02 00 FF FF FF FF FF FF FF FF