Am new to Cisco voice, recently ordered Cisco unified Communication manager 6.0.
I need to do Click and Dial numbers from my computer.
The context is we have some ASP based intranet which stores customer telephone numbers (in SQL)which we don't want users to see. We want users to click a 'Dial button' against the customer and the ASP system should initiate a call using CM.
What system/feature i should be looking for?
hope my description is clear!