User controlled login/out using line groups

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May 23rd, 2007
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Which s/w release enables users to login/out of a line group via phone? I'm looking for a list of 'soft' features that will help me convince managers we need to upgrade from 4.1.3

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Rob Huffman Wed, 05/23/2007 - 04:50
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Hi Rich,


This feature was added in release CCM 4.2.1 and is also available in soon to be released (may be in limited test release now)CCM 6.0;


New and Changed Information for Cisco CallManager Features CCM 4.2


The following sections describe new and changed information related to Cisco CallManager features:


Multilevel Precedence and Preemption Enhancements


Device Mobility


Cisco CallManager Attendant Console and Call Pickup Limitation


Call Pickup Notification


Directed Call Park


IPMA Enhancements


Cisco Messaging Interface Enhancements


Call Forwarding Enhancements


Password Management Features


** Log Out of Hunt Groups


Voice-Mail-Related Changes to Hunt List and Hunt Pilot


New MLPP Service Lockout Enterprise Parameter


Phone Button Template


Call Diagnostics and Voice Quality Metrics


Overlap Sending and Receiving for H.323 Gateways


SDL Traces


Cisco CallManager T1 CAS Hookflash Transfer Support


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_note09186a00805f1470.html#wp2430214



-------------------------------------------------------------


Summary of User Features


Cisco Unified Communications Manager 6.0.


Abbreviated dial


Answer and answer release


Autoanswer and intercom


Barge


Callback busy, no reply to station


Call connection


Call coverage


Call forward-All (off net and on net), busy, no answer, no bandwidth, and not registered


Call hold and retrieve


Call join


Call park and pickup


Call pickup group-universal


Call pickup notification (audible or visual)


Call status per line (state, duration, and number)


Call waiting and retrieve (with configurable audible alerting)


Calling line identification (CLID) and calling party name identification (CNID)


Calling line identification restriction (CLIR) call by call


Conference barge


Conference chaining


Conference list and drop any party (impromptu conference)


Dialed-number display


Direct inward dial (DID) and direct outward dial (DOD)


Directed call park with busy lamp field (BLF)


Directory dial from phone-Corporate and personal


Directories-Missed, placed, and received calls list stored on selected IP phones


Distinctive ring for on- and off-net status, per-line appearance, and per phone


Do not disturb


Drop last conference party (impromptu conferences)


Extension mobility support


Hands-free, full-duplex speakerphone


HTML help access from phone


Hold reversion


Immediate divert to voicemail


Intercom with whisper


Last-number redial (on and off net)


**Log in and log out of hunt groups


Malicious-call ID and trace


Manager-assistant service now available on a Cisco Unified IP Phone with Cisco Unified Communications Manager 6.0


MWI (visual and audio)


Multiparty conference-Impromptu with add-on meet-me features


Multiple calls per line appearance


Multiple line appearances per phone


Music on hold


Mute capability from speakerphone and handset


On-hook dialing


Operator attendant-Cisco Unified Communications Manager Attendant Console: call queuing, broadcast hunting, and shared line support


**Original calling party information on transfer from voicemail


Privacy


Real-time QoS statistics through HTTP browser to phone


Recent dial list-Calls to phone, calls from phone, autodial, and edit dial


Service URL-single-button access to IP phone service


Single directory number and multiple phones-Bridged line appearances


Speed dial-Multiple speed dials per phone


Station volume controls (audio and ringer)


Transfer-Blind, consultative, and direct transfer of two parties on a line


User-configured speed dial and call forward through Web access


Video (SCCP, H.323, and SIP)



From this 6.0 doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet0900aecd805e323f.html


Hope this helps!

Rob


richb1971 Wed, 05/23/2007 - 05:41
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Rob,


Thanks for that.Great answer. Thanks for the completeness. Can I be cheeky and ask one more: Does it allow the Busy Lamp to show line status when monitoring a speed dial key on phone? (eg 7961).

Rob Huffman Wed, 05/23/2007 - 06:04
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Hi Rich,


No worries :) This feature is only available with "Presence" functionality. This is only in CCM 5.X and 6.0 not in the 4.2 train.


Hope this helps! Its confusing isn't it.

Rob

richb1971 Wed, 05/23/2007 - 06:26
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Thanks again Rob. Much appreciated. Wanted some 'bullets' to push 4.2 but BLF doesn't seem one of them :(

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