User controlled login/out using line groups

Unanswered Question
May 23rd, 2007

Which s/w release enables users to login/out of a line group via phone? I'm looking for a list of 'soft' features that will help me convince managers we need to upgrade from 4.1.3

I have this problem too.
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rob.huffman Wed, 05/23/2007 - 04:50

Hi Rich,

This feature was added in release CCM 4.2.1 and is also available in soon to be released (may be in limited test release now)CCM 6.0;

New and Changed Information for Cisco CallManager Features CCM 4.2

The following sections describe new and changed information related to Cisco CallManager features:

Multilevel Precedence and Preemption Enhancements

Device Mobility

Cisco CallManager Attendant Console and Call Pickup Limitation

Call Pickup Notification

Directed Call Park

IPMA Enhancements

Cisco Messaging Interface Enhancements

Call Forwarding Enhancements

Password Management Features

** Log Out of Hunt Groups

Voice-Mail-Related Changes to Hunt List and Hunt Pilot

New MLPP Service Lockout Enterprise Parameter

Phone Button Template

Call Diagnostics and Voice Quality Metrics

Overlap Sending and Receiving for H.323 Gateways

SDL Traces

Cisco CallManager T1 CAS Hookflash Transfer Support

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_note09186a00805f1470.html#wp2430214

-------------------------------------------------------------

Summary of User Features

Cisco Unified Communications Manager 6.0.

Abbreviated dial

Answer and answer release

Autoanswer and intercom

Barge

Callback busy, no reply to station

Call connection

Call coverage

Call forward-All (off net and on net), busy, no answer, no bandwidth, and not registered

Call hold and retrieve

Call join

Call park and pickup

Call pickup group-universal

Call pickup notification (audible or visual)

Call status per line (state, duration, and number)

Call waiting and retrieve (with configurable audible alerting)

Calling line identification (CLID) and calling party name identification (CNID)

Calling line identification restriction (CLIR) call by call

Conference barge

Conference chaining

Conference list and drop any party (impromptu conference)

Dialed-number display

Direct inward dial (DID) and direct outward dial (DOD)

Directed call park with busy lamp field (BLF)

Directory dial from phone-Corporate and personal

Directories-Missed, placed, and received calls list stored on selected IP phones

Distinctive ring for on- and off-net status, per-line appearance, and per phone

Do not disturb

Drop last conference party (impromptu conferences)

Extension mobility support

Hands-free, full-duplex speakerphone

HTML help access from phone

Hold reversion

Immediate divert to voicemail

Intercom with whisper

Last-number redial (on and off net)

**Log in and log out of hunt groups

Malicious-call ID and trace

Manager-assistant service now available on a Cisco Unified IP Phone with Cisco Unified Communications Manager 6.0

MWI (visual and audio)

Multiparty conference-Impromptu with add-on meet-me features

Multiple calls per line appearance

Multiple line appearances per phone

Music on hold

Mute capability from speakerphone and handset

On-hook dialing

Operator attendant-Cisco Unified Communications Manager Attendant Console: call queuing, broadcast hunting, and shared line support

**Original calling party information on transfer from voicemail

Privacy

Real-time QoS statistics through HTTP browser to phone

Recent dial list-Calls to phone, calls from phone, autodial, and edit dial

Service URL-single-button access to IP phone service

Single directory number and multiple phones-Bridged line appearances

Speed dial-Multiple speed dials per phone

Station volume controls (audio and ringer)

Transfer-Blind, consultative, and direct transfer of two parties on a line

User-configured speed dial and call forward through Web access

Video (SCCP, H.323, and SIP)

From this 6.0 doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet0900aecd805e323f.html

Hope this helps!

Rob

richb1971 Wed, 05/23/2007 - 05:41

Rob,

Thanks for that.Great answer. Thanks for the completeness. Can I be cheeky and ask one more: Does it allow the Busy Lamp to show line status when monitoring a speed dial key on phone? (eg 7961).

rob.huffman Wed, 05/23/2007 - 06:04

Hi Rich,

No worries :) This feature is only available with "Presence" functionality. This is only in CCM 5.X and 6.0 not in the 4.2 train.

Hope this helps! Its confusing isn't it.

Rob

richb1971 Wed, 05/23/2007 - 06:26

Thanks again Rob. Much appreciated. Wanted some 'bullets' to push 4.2 but BLF doesn't seem one of them :(

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