05-23-2007 12:38 AM - edited 03-14-2019 09:39 PM
Which s/w release enables users to login/out of a line group via phone? I'm looking for a list of 'soft' features that will help me convince managers we need to upgrade from 4.1.3
05-23-2007 04:50 AM
Hi Rich,
This feature was added in release CCM 4.2.1 and is also available in soon to be released (may be in limited test release now)CCM 6.0;
New and Changed Information for Cisco CallManager Features CCM 4.2
The following sections describe new and changed information related to Cisco CallManager features:
Multilevel Precedence and Preemption Enhancements
Device Mobility
Cisco CallManager Attendant Console and Call Pickup Limitation
Call Pickup Notification
Directed Call Park
IPMA Enhancements
Cisco Messaging Interface Enhancements
Call Forwarding Enhancements
Password Management Features
** Log Out of Hunt Groups
Voice-Mail-Related Changes to Hunt List and Hunt Pilot
New MLPP Service Lockout Enterprise Parameter
Phone Button Template
Call Diagnostics and Voice Quality Metrics
Overlap Sending and Receiving for H.323 Gateways
SDL Traces
Cisco CallManager T1 CAS Hookflash Transfer Support
From this doc;
-------------------------------------------------------------
Summary of User Features
Cisco Unified Communications Manager 6.0.
Abbreviated dial
Answer and answer release
Autoanswer and intercom
Barge
Callback busy, no reply to station
Call connection
Call coverage
Call forward-All (off net and on net), busy, no answer, no bandwidth, and not registered
Call hold and retrieve
Call join
Call park and pickup
Call pickup group-universal
Call pickup notification (audible or visual)
Call status per line (state, duration, and number)
Call waiting and retrieve (with configurable audible alerting)
Calling line identification (CLID) and calling party name identification (CNID)
Calling line identification restriction (CLIR) call by call
Conference barge
Conference chaining
Conference list and drop any party (impromptu conference)
Dialed-number display
Direct inward dial (DID) and direct outward dial (DOD)
Directed call park with busy lamp field (BLF)
Directory dial from phone-Corporate and personal
Directories-Missed, placed, and received calls list stored on selected IP phones
Distinctive ring for on- and off-net status, per-line appearance, and per phone
Do not disturb
Drop last conference party (impromptu conferences)
Extension mobility support
Hands-free, full-duplex speakerphone
HTML help access from phone
Hold reversion
Immediate divert to voicemail
Intercom with whisper
Last-number redial (on and off net)
**Log in and log out of hunt groups
Malicious-call ID and trace
Manager-assistant service now available on a Cisco Unified IP Phone with Cisco Unified Communications Manager 6.0
MWI (visual and audio)
Multiparty conference-Impromptu with add-on meet-me features
Multiple calls per line appearance
Multiple line appearances per phone
Music on hold
Mute capability from speakerphone and handset
On-hook dialing
Operator attendant-Cisco Unified Communications Manager Attendant Console: call queuing, broadcast hunting, and shared line support
**Original calling party information on transfer from voicemail
Privacy
Real-time QoS statistics through HTTP browser to phone
Recent dial list-Calls to phone, calls from phone, autodial, and edit dial
Service URL-single-button access to IP phone service
Single directory number and multiple phones-Bridged line appearances
Speed dial-Multiple speed dials per phone
Station volume controls (audio and ringer)
Transfer-Blind, consultative, and direct transfer of two parties on a line
User-configured speed dial and call forward through Web access
Video (SCCP, H.323, and SIP)
From this 6.0 doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheet0900aecd805e323f.html
Hope this helps!
Rob
05-23-2007 05:41 AM
Rob,
Thanks for that.Great answer. Thanks for the completeness. Can I be cheeky and ask one more: Does it allow the Busy Lamp to show line status when monitoring a speed dial key on phone? (eg 7961).
05-23-2007 06:04 AM
Hi Rich,
No worries :) This feature is only available with "Presence" functionality. This is only in CCM 5.X and 6.0 not in the 4.2 train.
Hope this helps! Its confusing isn't it.
Rob
05-23-2007 06:26 AM
Thanks again Rob. Much appreciated. Wanted some 'bullets' to push 4.2 but BLF doesn't seem one of them :(
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