Try the following to clear it up:

1. Copy the LMS2005****.lic file that was emailed to you into a directory on your LMS Server and set it's permissions so that user 'casuser' has read permission.

Note: Any directory other than CSCOpx\etc\licenses

2. Goto c:\progra~1\CSCOpx\etc\licenses

3. Delete all *.lic files

Note: LMS***.lic file should not be in this directory . If it is there, move it to some

other directory.

4. Stop the LicenseServer process using pdterm LicenseServer

c:\progra~1\CSCOpx\bin\pdterm LicenseServer

5. Start the LicenseServer process using pdexec LicenseServer

c:\progra~1\CSCOpx\bin\pdexec LicenseServer

Wait about 5 minutes before going into the GUI

6. Update the LMS**.lic file via the browser by going to Server->Admin->Licensing

7. If this is an upgrade license you will need to do the below steps, if not then you can check and make sure your license has been updated:

Once this is done we will need to validate the upgrade

-- Change the directory to c:\progra~1\CSCOpx\bin from the command line

-- Run the CLI script:

validateupgrade.bat

You would then proceed to select from cd or remote server. If you select cd please enter

the older version of CM or RME to validate your upgrade.