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3750 L2 Server Process Error

tariqsako
Level 1
Level 1

hi all,

i'm facing a critical problem with my switch, the L2 engine failed during boot process and there is not interfaces at all, i tried to reinstall the image and it didnt work. can anyone help me please.

!!! WARNING: The switch is not usable !!!

Unable to create l2trace server process, socket_open() failed

3 Replies 3

Amit Singh
Cisco Employee
Cisco Employee

Tariq,

Its a POST power on self test failure and basically a hardware failure on the switch. Please go head and get a replcement of the switch. Open a TAC case and request of the RMA with all the switch details.

HTH,Please rate of ot does.

-amit singh

thank you amit for your replay. actully that was what i'm attending to do till 1 hour ago. i turned on the switch and it worked fine.. 3 restarts and it failed !! what do you think. still go with the RMA !?

Yup, You should go for an RMA. You never know when this switch can fail in new future. This seems to be a hardware issue. Go ahead and get an RMA.

-amit singh

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