CCM: Setup Recept hone so busy is never recvd

Unanswered Question

In CallManager 4.1; I have a need to have a receptionists phonee to never give a busy signal to callers and to allow all calls to ring through, regardless of how many calls she has on hold. She will have a 7961 and could have up to 12 active calls at once. I'n curious how people have done this in their implementations.



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smalkeric Wed, 05/30/2007 - 10:19
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In 7961 phone models you could enable dual lines and call waiting facility. Apart from that you can use an ip phone expansion module .


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