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help in cisco ATA186

hatemfekry
Level 1
Level 1

Dear

I have cisco ata186 and I configure it with voip service provider

the problem is .when I hang up the line and reopen it again to dial another number I found that the last call still on so I have to restart the router and the cisco

1 Reply 1

gchaotre
Cisco Employee
Cisco Employee

Make sure that your provider gives you at least one option for disconnect supervision.

This could be a problem on the router or the ATA it self.

What signalling protocol is in place here?

Have you tried playing with the Polarity values on the ATA?

>>> http://cisco.com/en/US/products/hw/gatecont/ps514/products_administration_guide_chapter09186a00801e0eb0.html#wp1027166