05-24-2007 05:45 PM - edited 03-14-2019 12:53 AM
Hi all
I have a problem with the IPCC software i installed,
CRS Node Manger fails to start, This is the error Messege i get.
-----------------------------------
5/18/2007 9:40:30 AM Service Control Manager Error None 7031 N/A NLCCM01 The Cisco CRS Node Manager service terminated unexpectedly. It has done this 5095 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
----------------------------------------
Thank you for your help
05-25-2007 04:49 AM
Can you post your MIVR logs (c:\program files\wfavvid\log\mivr) from the time when the service last restarted?
Thanks
Aaron
05-27-2007 05:33 PM
Hi Aaron,
Thanks for your responce, The logs are too big...but i have some files attached
============================================
1871: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-ModuleRunTimeFailure:Run-time Failure: Module Name=JTAPI Subsystem,Module Run-time Failure Cause=7,Module Failure Name=JTAPI_PROVIDER_INIT Cisco Jtapi version 2.1(3.14) Release,Module Failure Message=com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- login=_1
1872: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- login=_1
1873: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.jtapi.CiscoJtapiPeerImpl.getProvider(com/cisco/jtapi/CiscoJtapiPeerImpl)
1874: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.wf.subsystems.jtapi.SubsystemJTAPI.getJTAPIProvider(SubsystemJTAPI.java:1341)
1875: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.wf.subsystems.jtapi.SubsystemJTAPI.access$200(SubsystemJTAPI.java:130)
1876: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.wf.subsystems.jtapi.SubsystemJTAPI$2.run(SubsystemJTAPI.java:1118)
1877: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:684)
1878: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:480)
1879: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:756)
1880: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at EDU.oswego.cs.dl.util.concurrent.QueuedExecutor$RunLoop.run(QueuedExecutor.java:137)
1881: May 26 12:01:00.465 WST %MIVR-SS_TEL-4-EXCEPTION: at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:777)
1882: May 26 12:01:00.465 WST %MIVR-GENERIC-4-ModuleRunTimeFailure:Run-time Failure: Module Name=JTAPI Subsystem,Module Run-time Failure Cause=7,Module Failure Name=JTAPI_PROVIDER_INIT Cisco Jtapi version 2.1(3.14) Release,Module Failure Message=com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- login=_1
1883: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- login=_1
1884: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.jtapi.CiscoJtapiPeerImpl.getProvider(com/cisco/jtapi/CiscoJtapiPeerImpl)
1885: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.wf.subsystems.jtapi.SubsystemJTAPI.getJTAPIProvider(SubsystemJTAPI.java:1341)
1886: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.wf.subsystems.jtapi.SubsystemJTAPI.access$200(SubsystemJTAPI.java:130)
1887: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.wf.subsystems.jtapi.SubsystemJTAPI$2.run(SubsystemJTAPI.java:1118)
1888: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:684)
1889: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:480)
1890: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:756)
1891: May 26 12:01:00.465 WST %MIVR-GENERIC-4-EXCEPTION: at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:777)
1893: May 26 12:01:00.465 WST %MIVR-SS_TEL-6-GET_NEW_PROVIDER:Attempt to get JTAPI provider:
1894: May 26 12:01:00.699 WST %MIVR-LIB_CFG-3-CONFIG_FAIL:Fail to load ldap configuration file: Exception=java.sql.SQLException: No master CDS
1895: May 26 12:01:00.699 WST %MIVR-LIB_CFG-3-EXCEPTION:java.sql.SQLException: No master CDS
==============================================
cheers
08-13-2007 09:11 AM
Did you fixed this problem?
We have the same exact issue now and I just want to know it is a easy fix or I have to open a TAC case.
Thanks for your help
Bala
08-13-2007 10:43 PM
Yes,
I would suggest opening a TAC Case.
If you are using Active Directory, to have the correct LDAP information on your CRS Server.
For me TAC gave up on it, and i have to reinstall the Server, rename the Cluster.
cheers
07-29-2008 09:39 AM
I also had this same issue.
Tac told me to do a repair/reinstall but this did not fix the problem.
They told me I had to restore for the latest backup after 3 hours with TAC.
09-21-2009 04:33 AM
Hi Aaron, I'm having the same trouble, what did you do to solve it?
Thanks!
Best Regards
10-02-2009 04:40 AM
Hi,
I had the same thing on the freshly installed system. I think it happens if you change IP address after installing CRS. In that case run Postinstall.exe and change IP address there.
c:program files/cisco/desktop/bin is the location
bye
goran Pilat
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