.sgn file !!!!

user-cisco · ‎05-26-2007

hi

does any one encountered a problem of not recognizing a .sgn file located in the ftp root when upgrading from CCM 5.0 to 5.1, i think this is a bug in CCM i tried many times and downloaded upgrade file more than one time with same result, has any one workaround?!!

thanks

Rob Huffman · ‎05-26-2007

Hi UC,

Have a look at these common threads;

Great answers from Shanky and Neeraj;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dde7cf2/1#selected_message

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddd3727/0#selected_message

Hope this helps!

Rob

user-cisco · ‎05-26-2007

thanks Rob

but I read these posts before asking my question, and tried what were posted with same results, i think it is a bug, there should be workaround, actually i've stucked with this issue!!

Chris Deren · ‎05-26-2007

Simply rename the files by adding the .sgn extension and SFTP them to the server.

HTH,

Chris

user-cisco · ‎05-27-2007

i renamed it and sftped it with same result

one strange thing is that CCM can see some files, example is the special engineering file (file name: cisco-ipt-k9-patch5.1.1.3113-1.tar.gz.sgn)

while it cannot see the the upgrade file (file name: cisco-ipt-k9-patch5.1.1.3000-5.tar.gz.sgn)

can any one please help

Chris Deren · ‎05-27-2007

What SFTP software do you use? Make sure your home directory is specified properly. I've had good success with freeFTP.

Chris

user-cisco · ‎05-27-2007

I rebuilt the Sub with 5.0.4 DVD shipped with our CCM and did upgrade during installation...... it worked with the upgrade files, with the same ftp used previously and same settings and now it is 5.1

!!